Sunday, January 11, 2009
this is a bookstore... not a diner
work provides alot of interesting situations customer-service wise. sometimes i find my blood pressure rising and other times i find myself laughing and shaking my head.:) the other day during our 20% off sale weekend a customer approached me and asked me: "what's your special today?" i wanted to say: "well, our chili cheese baked potato is $2.53 with your choice of one side, or if you want a hot dog instead of a potato, it's just 37 cents more.":) i refrained from saying it, tried to give her a look that indicated the strange phrasing of her question and said: "everything is 20% off today."